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| Question 1: Why does the CD tray open very slowly? And the audio and the video doesn't play properly? |
Answer: Check the setting of the 'Voltage Selector' on the rear pannel if the switch is set for '115V'. If not, change the setting for '115V'. (Applies only to SV-222 and MV-333)
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| Question 2: Why does my screen display keep rolling over? |
Answer: The RSQ products supports two different video signal system. One is 'NTSC' and the other is 'PAL'. Set the 'Video Output Select' switch on the rear pannel for 'NTSC', since 'NTSC' system is used in United States. (Applies only to SV-222 and MV-333)
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| Question 3: Why don't I get the graphics or video even though all the connection is correct? |
Answer: Check your CD first. CD has to be 'CD Graphics' or 'Video CD' to get any graphics or video contents on TV. (Applies to all karaoke players)
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| Question 4: My old TV set doesn't have video input. How can I connect the RSQ karaoke player to TV? |
Answer: To connect RSQ karaoke player to TV for graphics, TV needs to have video input with RCA plug. If your TV doesn't have RCA video input, you need to get RF MODULATOR. You can connect the karaoke player to RF modulator with RCA cable and connect RF modulator to TV with anntena cable.
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| Question 5: What is CD, CDG, VCD and DVD? |
Answer: With karaoke media (CDGs, VCDs and DVDs), the lead singer’s voice is removed but the background voices and music are still present. In short, if you want to sing a Garth Brooks song, karaoke media removes Garth’s voice and you sing in his place.
Karaoke media consists of CDGs (Compact Disc plus Graphics), VCDs (Video Compact Discs) and DVDs (Digital Versatile Discs). All this media are the same size as a normal 5" CD.
CDGs do not have lead vocals. They only have background vocals and instrumentals. Words to the songs appear on your TV screen when the disc is played on a CD+G player and connected to a TV. They usually have about 15 songs per each disc and come with the lead singer's voice removed. Instrumentals and backup singers are left intact. The premise is to substitute your voice as the lead singer's voice.
VCDs have a video background. Words to the songs appear your TV screen over a scene that you normally see on TV when the disc is played on a VCD player and connected to a TV. They usually have about 11 songs per each disc and come with the lead singer's voice removed. The premise is to substitute your voice as the lead singer's voice. Background vocals and backup singers are provided.
DVDs are the newest form of karaoke media. Some DVDs have a video scene like the VCDs, and some do not. This changes from manufacturer to manufacturer. Lead vocals have been removed and lyrics will show on your TV screen like other karaoke formats. The biggest advantage to DVDs is the amount of songs they can hold. DVDs average about 25 songs per disc. Karaoke DVDs can only be played on a karaoke DVD compatible player.
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| Question 6: What media should I buy? |
Answer: Most of your choices will be based upon the level of enthusiasm you have for karaoke. Higher levels of enthusiasm warrant higher quality equipment and media. If you have an existing player, reading the manual will let you know the type of media it will play. Usually, your karaoke player will play CDG karaoke formats. Professional and experienced enthusiasts will likely buy CDG because they know the songs and do not need the lead vocals for training.
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| Question 7: Why does my song sound different than the radio? |
Answer: Karaoke music is recreations of the original song. Each manufacturer will hire independent musicians to recreate the original music. On karaoke media, artists are noted as being "In the style of ... ". Karaoke music will also differ from manufacturer to manufacturer.
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| Question 8: What does Multiplex mean? |
Answer: Multiplex is a type of CD+G that usually has the same songs in two separate groups. The first group usually has just the lead vocals on the left channel and just the background music on the right channel. The second group has the usual Karaoke background music on both channels with no lead vocals.
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| Question 9: Why is the picture scrolling or black and white? |
Answer: Likely, someone has changed the video mode from USA standard to European. On your remote there will be a button labeled N/P. Press this a couple of times to change back to the appropriate mode.
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| Question 10: I have no video on my display, what now? |
Answer:The output mode has likely been changed from normal to VGA (computer monitor.) To restore video, there is a button on your remote labeled V-Mode. Press this a few times and your video should restore. If not, contact RSQ via phone for assistance in performing a reset.
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| Question 11: The colors on my display are not right or im seeing the screen with a red tint. |
Answer:You are likely using the Red Green Blue (component) outputs from the player and you have not changed the video mode yet. Go into the setup and change the video mode to one of the other selections (not VGA.)
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| Question 12: I put a disc in my player and I get a screen that says smart navi or the songs have question marks next to them. |
Answer:The disc you are attempting to play is of a format the your player doesnt support. Most likely it is a SCDG. Contact your dealer and exchange for a disc in the NEO+G format to enjoy 1000+ songs on a single disc.
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| Question 13: My player is reporting NODISC or when I play a disc the lyrics are scrambled or freeze. |
Answer:Your player may have accumulated dust on the laser. Obtain a CD lens cleaner and run it in the player according to the cleaners instruction. If the results do not improve after 2 cleanings, contact RSQ for support.
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| Question 14: What is does my warranty cover? |
Answer:Your product carries the industry standard 1 year parts, 90 days labor. Most problems can be resolved in 1 hour which is $45 dollars. Shipping to and from servicing will be at the expense of the end user.
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| Question 15: I hear music, but the mics arent working. |
Answer:Most likely you have connected your player to the amplifier using either the optical or coaxial outputs. Although those outputs are designed for high quality 5.1 surround sound, karaoke mics do not pass through those outputs. You may hook up the 2channel stereo outputs and the digital outputs at the same time and switch to them on your amp for the function you are using.
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